Refund Policy

Updated 2026-08-27

A return request must reach us no later than 30 days following delivery. Both defective and non-defective purchases are eligible for returns, and exchanges are offered. Only new, unused merchandise in its original condition, with its original package, labels and included accessories, qualifies for return.

For non-defective goods, eligibility includes a change of mind, a preference for something else or having ordered the wrong product. Please also report transit damage, defects, a wrong shipment, missing components or a material mismatch with the description.

Identify your purchase with the order number and checkout email, then explain your concern. Photographic or video evidence of both the product and packaging is required for damage, defects, wrong deliveries or missing contents. Our authorization is needed before you mail the goods.

Mail is the available return channel. A prepaid, free return label is supplied inside the package, and there is no fee for restocking. Exchange fulfilment depends on actual stock.

Once we approve a refund, processing takes no more than 10 days and the money is returned through the original payment route. Allow for any separate posting time required by your financial institution.

Email: duongsoldier772438@gmail.com
Mailing address: 29 North St, Rutland, VT 05701, United States
Phone: (802) 981-2590